Tipton Presses Former Equifax CEO on Data Breach
During a hearing in the House Committee on Financial Services, Congressman Scott Tipton (CO-03), pressed former Equifax Chief Executive Officer, Richard Smith, about the company’s protocol for notifying customers that their data has been breached and how to prevent harm to consumers in the future.
In response to Tipton’s question about Equifax’s protocols, Smith said, “Yes, there were protocols in place. The protocols started [when] the security individual saw suspicious activity. Protocol number one, she shut down the particular portal, started the internal investigation, followed by the traditional protocol that they followed, which is to notify and engage [an] outside forensic auditor … engage outside counsel to help us with the investigation, and then protocol was followed throughout, notifying the regulators, [Attorneys General], and the consumers.”