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USPS a No-show at Tipton Community Meeting on Mountain Town Mail Service

July 29, 2019
Press Release

CUSTER COUNTY, Colorado – Today, Representative Scott Tipton (CO-03) held a public meeting in Custer County to discuss several U.S. Postal Service (USPS) issues spanning from mail delivery problems to customer service complaints. Representatives from USPS had confirmed their attendance at the community meeting but failed to show up to listen to the concerns of Tipton’s constituents.

“People living in rural areas deserve dependable mail service just like everybody else. They rely on the mail to pay bills, receive life-saving medications, receive purchased items, and maintain communication and access to countless other services. When USPS fails to deliver on their responsibility to provide a critical service, it can jeopardize people’s lives,” said Tipton. “After hearing numerous complaints from constituents on the quality of mail service they received in Custer County and other communities in the district, I asked USPS to provide a strategy on how it would address these ongoing issues. After it failed to do so, I scheduled a public meeting for my constituents to share their feedback and concerns with me and USPS representatives with the hopes of moving toward fixing these serious problems. The fact that USPS failed to show up to the meeting further demonstrates its lack of commitment to service in Colorado’s mountain towns. This is unacceptable. If local and regional USPS officials in these communities believe they are above accountability, they are sorely mistaken. We will not stop until there is a satisfactory resolution to these issues.”

In June of 2019, Tipton along with U.S. Senators Cory Gardner and Michael Bennet sent a letter to the Postmaster General addressing dozens of postal-related complaints across several mountainous Colorado communities. The letter requested that a comprehensive plan be presented to the lawmakers by July 22. Now a week past the deadline, no response from the Postmaster General has been received.

Early this month, Tipton’s office reached out to USPS district staff requesting a public meeting between Tipton and USPS representatives in Westcliff with multiple dates proposed during the Congress’ August district work period. An email between USPS and Tipton staff agreed to July 29, and Tipton’s office received confirmation that USPS would send three representatives to the meeting. A notice of the meeting was made available to the public by local press and confirmed with local post office staff.

“The purpose of this meeting was not to beat up on the Post Office, rather to address the concerns and discuss solutions moving forward. I recognize there are many hardworking men and women at the post office, but today’s lack of participation by USPS was a disappointment to the community,” Tipton added.

Over 60 residents of Custer County and the surrounding area attended the meeting, but USPS did not send any representation.